Privacy Policy

Last updated: April 2026

This Privacy Policy describes how we collect, use, and share personal information when you visit our website, contact us, or otherwise interact with our services. By using the website, you agree to the practices described below.

1. Information We Collect

1.1 Information you provide

When you contact us (for example by emailing support@jino.llc or joining our waitlist), we may collect your name, email address, and any other information you choose to include in your message.

1.2 Analytics and usage data

We use Google Analytics and similar tools to understand how visitors use our website. This includes information such as pages visited, time spent on the site, referring URLs, and approximate location (city/country). We use this information in aggregated form to improve our services.

1.3 Device and technical information

We automatically collect technical information about the device and connection you use to access our website, including IP address, browser type and version, operating system, device type, and language preferences.

1.4 Cookies

Our website uses cookies and similar technologies to remember your preferences, measure traffic, and support core functionality. You can disable cookies in your browser settings, though some parts of the site may not function as intended.

2. How We Use Your Information

• To respond to your inquiries and provide support.
• To operate, maintain, and improve our website and services.
• To analyze usage and trends to improve user experience.
• To send you operational messages related to requests you have made.
• To comply with legal obligations and enforce our Terms of Use.
• To detect, prevent, and respond to fraud, abuse, or security incidents.

3. Sharing of Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate the website (hosting, analytics, email delivery) under appropriate data-protection obligations.
• Legal and safety authorities where required by law or to protect our rights, users, or the public.
• Business transfers in connection with a merger, acquisition, or sale of assets, subject to equivalent confidentiality protections.

4. Your Rights Under GDPR

If you are located in the European Economic Area (EEA) or United Kingdom, you have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you.
• Rectification — request correction of inaccurate or incomplete data.
• Erasure — request deletion of your personal data.
• Restriction — request that we restrict processing of your data.
• Portability — receive your data in a structured, commonly used format.
• Objection — object to processing based on legitimate interests or direct marketing.
• Withdraw consent at any time where processing is based on consent.
• Complain to your local data protection authority.

To exercise any of these rights, email us at support@jino.llc.

5. Your Rights Under CCPA (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act:

• Right to know — request disclosure of the categories and specific pieces of personal information we have collected about you.
• Right to delete — request deletion of personal information we have collected, subject to certain exceptions.
• Right to opt out — opt out of the sale or sharing of your personal information (we do not sell personal information).
• Right to non-discrimination — we will not discriminate against you for exercising these rights.

To submit a CCPA request, email support@jino.llc.

6. Data Retention

We keep personal information only as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Data Security

We implement reasonable technical and organizational measures to protect personal information. However, no method of transmission over the internet or electronic storage is entirely secure; absolute security cannot be guaranteed.

8. International Transfers

Your information may be processed in countries other than your own. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses for international transfers.

9. Children's Privacy

Our services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent version. Material changes will be communicated through the website.

11. Contact Us

Questions about this policy or your data? Email us at support@jino.llc.